Recently, we evaluated the findings of Bersin by Deloitte’s High-Impact HR research. Technology has made quite the impact on both what tools are being used in modern HR departments, as well as what features and functionality users expect. Take, for example, the Cloud. In a 2014 IDG survey, only 24% of enterprise organizations migrated or planned to migrate HR functions/applications to the Cloud. However, it is now estimated that over half of enterprises will rely on cloud-based or hybrid platforms for HR by 2020.

Text messaging is the newest, hottest communications tool that’s influencing how businesses connect with consumers in 2018. It’s also on the rise in the recruiting industry. Consider these trends:

A smooth and positive onboarding experience builds new hire trust and enthusiasm. In today’s strong job market, the quality of a company’s onboarding program matters more than ever. According to Bersin by Deloitte, 4% of new employees leave a job after a disastrous first day and 22% of staff turnovers occur in the first 45 days of employment. Conversely, when a new hire’s onboarding process is smooth and positive, it sets the stage for new hire engagement, retention and productivity.