Text messaging is the newest, hottest communications tool that’s influencing how businesses connect with consumers in 2018. It’s also on the rise in the recruiting industry. Consider these trends:

A smooth and positive onboarding experience builds new hire trust and enthusiasm. In today’s strong job market, the quality of a company’s onboarding program matters more than ever. According to Bersin by Deloitte, 4% of new employees leave a job after a disastrous first day and 22% of staff turnovers occur in the first 45 days of employment. Conversely, when a new hire’s onboarding process is smooth and positive, it sets the stage for new hire engagement, retention and productivity.