Grace Lau is the Director of Growth Content at Dialpad, an AI-powered communication platform providing cloud collaboration solutions for better and easier team collaboration through products like Dialpad's enterprise call center software. She has over 10 years of experience in content writing and strategy. Currently, she is responsible for leading branded and editorial content strategies, partnering with SEO and Ops teams to build and nurture content. Grace has also written for other domains such as VMblog and nTask.