How we track performance and act on performance metrics is changing rapidly. Your traditional one-size-fits-all KPIs and annual reviews of corporate past are antiquated. Performance is a vital metric in business, but many organizations aren’t aware that the methods they are using aren’t efficiently tracking or improving performance.
Performance management will never be the same. Find out what the future holds for this currently broken organizational practice.
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As the workforce shifts, Boomers get ready to leave, Millennials step in and Gen Y fights to make their presence known, leaders have to be ready to roll with the changes. This melting pot of the generations is going to require a whole new way of creating and communicating the goals on which performance is gauged. Talent management expert Sylvia Vorhauser-Smith said:
“Employee expectations have changed. It’s not just Gen Y – employees everywhere and of every generation expect more. More involvement, more accountability, and more transparency. When it comes to managing their performance, employees have shifted from being passive recipients to active agents.”
Have you ever experienced a professional success, or put in the extra effort, only to have no one notice it? It has probably happened to each and every one of us, and we know first hand that it doesn’t take long for disengagement and bitterness to set in. Real-time tracking of success not only keeps issues in check, more importantly, it allows leaders to celebrate successes when they happen, ensuring that the behavior that lead to the success continues.
Effective Performance Reviews
A reported 71% of employees are disengaged at work. This is a costly problem that many experts believe is caused by several different elements, one being that employees aren’t getting consistent feedback. Annual reviews have proven to be extremely ineffective in setting goals, tracking or improving performance. Instead, employees need shorter, frequent reviews that allow for a dialogue, not just a “speaking to”.
Until talent alignment platforms, I think we can all agree that there really wasn’t an efficient process to encourage and track accountability in the workforce, especially for growing businesses. Many leaders who try to take the reigns and create aprocess for accountability end up micromanaging their team to death. Workplace leadership expert Henry Browning said:
“People struggle to be accountable when roles and processes are ambiguous. Removing as much confusion as possible about who is doing what and how they will proceed is an important step. If a team is truly accountable, members will identify gaps, learn new roles and processes, and ultimately build a more capable team.”
Smarter Allocation and Prioritization
When leaders optimize their performance management, they are then able to more accurately allocate talent effectively and even proactively. When leaders have an accurate picture of their talent needs, strengths and weaknesses, they are able to put the right talent exactly where it needs to be. Without such knowledge, management is simply taking a shot in the dark.
Good performance management is a lot like taking inventory. Many of the organizations that I have worked with dedicate massive amounts of resources to taking inventory of their products on a monthly, or even weekly basis with the newest tools and tech to keep track of it all. Why aren’t we taking such close inventory of our most valuable asset –our human capital and its performance?
Get up-to-date with your performance management today. Find out who your talent is and who needs some work, and do it all effortlessly. If you would like to see what the future of performance management looks like, take a demo and see the difference.
Andre is the CEO and co-founder of ClearCompany. Prior to ClearCompany, Andre was Global Managing Director at Thomson Reuters, where he ran a 1Bn global business across 90 countries. Prior to Thomson Reuters, Andre was responsible for product development and operations at CCBN, a company he helped grow from a small start-up to number 36 on the INC 500.