Well, “employee-centric” might be a better way to say it, but that makes for a boring title. All companies will say that their most valuable asset is their talent, but you will rarely see that genuinely reflected in their culture. When an organization is truly obsessed with their employees, it shows. Schulein said that that they,
engaging with their own people first. Knowing what they are going through at home, learning what we can do to support them, because that’s exactly what we want them to do for the customer once the customer walks through the door. We believe that in order to be the best place to shop, you have to be the best place to work first.” - Mark Schulein, company leader at ACE Hardware.