July 17, 2016

How to Cultivate a Compelling Candidate Experience

So you’ve taken the time to tweak your recruitment, hiring and onboarding processes in the past few months, but have you stopped to think about the candidate experience as a whole? Only 26% of employers communicate to candidates what stage of the interviewing process they are in. If your organization resides in this percentage, it may be time to look over the experience you’re offering to candidates. We’ve put together some of the best advice we’ve ever had to kickstart your efforts!

Keep Reading

Candidate Experience

July 13, 2016

13 Experts Who Inspire Us to Fight for a Better Candidate Experience

4 Things Philz Coffee Does to Create a Memorable Candidate Experience by Sid Lipsey (@SidLipsey)

See how this San Francisco-based coffee house, frequented by Mark Zuckerberg, provides a one-of-a-kind candidate experience that makes applicants come running! One of their most notable differences is that they actually record the interviews to see how well the interviewer aligned with the Philz brand. Feedback is then sent to the interviewer and followed up with in a development plan to increase recruiting effectiveness. However, at Philz, they don’t call it feedback. They just call it helping! Find out more of Philz’s candidate experience secrets here…

Keep Reading

Candidate Experience

July 11, 2016

Lessons from User Experience to Apply to Your Candidate Experience

As the web continues to dominate every waking second of our lives, the proliferation of job titles and entire departments under the umbrella of “user experience” has grown dramatically. After all, if we’re going to spend most of our time on a computer or a mobile phone, or engaging with some sort of device, it’s crucial to work with people who can make that experience, simpler, more effortless, and easier for the user.

Keep Reading

Candidate Experience

May 19, 2016

[Checklist] For Excellent Candidate Experience Every Time


From the time an applicant applies to the moment they receive the job or are not selected, the candidate experience should always be at top of mind for recruiters, interviewers and hiring managers. Ensure the interviewer is prepared so they can provide a seamless experience and represent the brand well. It’s also best practice to prepare applicants, as well. If you’ve done your job right, they will understand when and how they will be contacted and have a sense of what the interview will look like before they walk in the door. In today’s candidate-driven market, it’s as important to prep your internal recruitment team and hiring managers as it is to provide a smooth experience for job seekers (who, by the way, are your future employees).

Keep Reading

Candidate Experience

April 30, 2015

Treat Your Candidates Like Customers for a Better Candidate Experience

Job seekers essentially “shop” around for the right job. They look through job ad after job ad to find the position that sounds just right. Candidates are the customers of your recruitment department; recruiters have to fundamentally sell the role to acquire their desired talent pool… their target market. In order to build a better candidate experience, think about the candidates as customers. Look for yourself at some stats that indicate how important calculated recruitment efforts are.

Keep Reading

Recruiting, Interviews, Employment, Employer Branding, Workplace, Candidate Experience, HR

Featured Resource

Learn how FirstLight went from a manual process to a methodical one with ClearCompany! View the case study by entering your email below. 

Receive Articles in your Inbox

Subscribe to Email Updates